Privacy Policy

Gopinath Anant Chipade Saraf and Sons, we values your trust and respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or transact through our website.

1. Information We Collect

We may collect the following types of information:
  • Personal Information: Name, email address, phone number, billing/shipping address, payment details, PAN card (where applicable), and government ID for high-value purchases.
  • Non-Personal Information: Browser type, IP address, device details, cookies, and browsing activity on our website.
  • Transactional Information: Order history, invoices, and communication records with us.

2. How We Use Your Information

Your information may be used for:

  • Processing and fulfilling your orders.
  • Communicating order updates, confirmations, and delivery details.
  • Complying with legal and regulatory requirements (e.g., PAN card for purchases above Rs. 2 lakhs).
  • Improving website performance, security, and customer experience.
  • Sending promotional offers, updates, or newsletters (you may opt out anytime).

3. Sharing of Information

We do not sell or rent your personal data. We may share information only with:
  • Service Providers: Delivery partners, payment gateways, and IT support teams strictly for order fulfillment.
  • Legal Authorities: If required by law, regulation, or to protect against fraud or misuse.

4. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can disable cookies through your browser settings, but some website features may not function properly.

5. Data Security

We take reasonable technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet can be guaranteed as 100% secure.

6. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

As a user, you have the right to:

  • Access and review the personal data we hold about you.
  • Request corrections to inaccurate or outdated information.
  • Withdraw consent for marketing communications.
  • Request deletion of your personal data, subject to legal and regulatory restrictions.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

This website is intended for users 18 years and older. We do not knowingly collect personal information from minors.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website signifies acceptance of the updated policy.

11. Contact Us

For any privacy-related concerns, please contact:

Gopinath Anant Chipade Saraf and Sons
Nagala Park, Kolhapur
Rudra Jewels, 250 E Ward, D.C. Elegance, Near Khwajamiyar Petrol Pump, Chipade Chowk, Nagala Park, Kolhapur, Maharashtra, India, 416003
Phone: +91 9851009912, +91 9166309916
Email: chipadesarafandsons@gmail.com