Frequently Asked Questions
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What is the difference between karat and carat?
Karat (K) measures the purity of gold in jewellery, with 24K representing pure gold. Carat (ct), on the other hand, refers to the weight of gemstones, such as diamonds, with 1 carat equaling 200 milligrams.
How should I clean and maintain my jewellery?
Cleaning methods depend on the type of jewellery. Generally, use a mild soap and warm water solution with a soft brush for most pieces. Avoid harsh chemicals and consult a professional jeweller for specific cleaning instructions tailored to your jewellery.
What does "925 sterling silver" mean?
"925" signifies that the jewellery is made of sterling silver, which is 92.5% pure silver alloyed with other metals, such as copper, for added durability. It's a standard hallmark for high-quality silver jewellery.
Can I wear my jewelry while swimming or showering?
It's recommended that jewelry be avoided while swimming, showering, or engaging in activities that expose it to harsh chemicals, saltwater, or extreme heat, as these can damage metals and gemstones.
How do I determine my ring size?
Measure your ring size using a ring sizer tool, or visit a local jeweller for professional sizing. Online guides and printable ring size charts are also available to assist you in determining your size accurately.
What is the difference between gold-plated and gold-filled jewellery?
Gold-plated jewellery has a thin layer of gold bonded to a base metal, while gold-filled jewellery has a thicker layer of gold mechanically bonded to a base metal. Gold-filled pieces are more durable and retain their colour longer than gold-plated pieces.
Do you offer customization or personalized jewellery services?
Yes, we offer customization and personalized jewellery services, allowing you to create unique pieces tailored to your preferences. Contact us for more information about our customization options.
How can I ensure the authenticity of gemstones in jewellery?
Ensure authenticity by purchasing from reputable jewellers like Chipade Saraaf, who provide gemstone certifications. These certificates detail the gemstone's characteristics, including type, cut, colour, clarity, and carat weight.
What is the best way to store my jewellery when not in use?
Store your jewellery in a clean, dry, and preferably lined box or pouch to prevent scratches and tarnishing. Keep different pieces separated to avoid tangling and store them away from direct sunlight and moisture.
Do you offer repair and maintenance services for jewellery?
Yes, we offer repair, cleaning, and maintenance services for your jewellery. Contact us or visit our store to inquire about our comprehensive jewellery repair and maintenance options.