1. Age Restriction:
Users must be 18 years or older. Individuals under 18 are prohibited from using, purchasing, or contracting from this Website.

2. Competency to Contract:
Persons legally incompetent to contract under the Indian Contract Act, 1872, are ineligible to use or transact through this Website.

3. International Access:
Users accessing this Website from outside India must comply with local laws where applicable.

4. Price Changes:
Prices are subject to change without notice. The applicable price is the one listed on the day of purchase.

5. Payment in INR:
Orders shipped within India must be paid in INR. Prices exclude CGST/SGST/IGST, and additional charges may apply for debit/credit card payments.

6. International Credit Cards:
For domestic orders using international credit cards, the transaction amount will be converted to INR, and currency conversion charges may apply. A government-issued photo ID from the country of residence must be provided.

7. PAN Card Requirement:
A PAN card is mandatory for purchases exceeding Rs. 2 lakhs. If the billing name differs from the PAN card, the order will not proceed.

8. Domestic Delivery:
Available in select cities. Customers should verify the PIN code during checkout. If delivery is unavailable in your area, we apologize for the inconvenience.

9. Tentative Delivery:
Delivery dates are provided with the order confirmation email. Express delivery is available for selected PIN codes and products. Delays may occur on public holidays or Sundays.

10. Free Shipping:
Shipping within India is free. If an order is returned due to non-acceptance by the customer, freight charges and import duties will be levied.

11. Accurate Information:
Customers must provide and maintain true, accurate, current, and complete information during registration.

12. Delivery Address:
Ensure the correct delivery address is provided. Additional costs for re-delivery due to incorrect information will be borne by the customer.

13. Product Understanding:
Customers must thoroughly understand the product before purchase. We are not liable for damages or losses resulting from product usage.

14. Force Majeure:
We are not responsible for delays caused by events beyond our control.

15. Order Acceptance:
We reserve the right to refuse or cancel orders at our discretion due to quantity limitations, pricing errors, or fraud prevention.

16. State Restrictions:
Orders from states with dual taxation issues may be accepted or rejected at our discretion.

17. Purchase Limits:
We may limit the quantity or value of items per account, credit/debit card, or address. Customers will be notified if limits apply.

18. Sales Prohibition:
We reserve the right to prohibit sales to any individual at our discretion.

19. Store Exchange:
Products purchased online may only be exchanged at our physical store. Exchange policies and valuations will vary.

20. Valuation Criteria:
Gold and diamond valuation follows specific criteria. An original invoice and certificate of authenticity are required.

21. Security Violations:
Any attempt to breach site security is prohibited and may lead to legal action.

22. Prohibited Activities:
Unauthorized data access, probing vulnerabilities, site interference, sending unsolicited emails, and forging headers are strictly prohibited.

23. Cost Recovery:
We reserve the right to recover costs, damages, and legal expenses from individuals using the Website fraudulently and initiate legal proceedings.

24. Website and Product Warranty:
The Website and products are provided “AS IS” without warranties, except as expressly stated. We do not guarantee the accuracy, completeness, or reliability of the Website or products.

25. Order Dispatch:
Order acceptance occurs upon dispatch. Product colors and sizes may vary slightly from those displayed on the Website.

26. Content Rights:
All Website content is protected by intellectual property rights. Printing or downloading content is permitted for personal, non-commercial use.

27. Ownership:
All reviews, comments, and feedback become our property and may be used without compensation.

28. Content Responsibility:
Customers are responsible for the content they submit and must not violate any laws or rights.

29. Unforeseen Circumstances:
We are not liable for delays or non-performance caused by events beyond our control.

30. Access Termination:
We may terminate Website access at any time without notice or liability.

31. Governing Law:
These Terms and Conditions are governed by Indian law. Jurisdiction lies with the courts in Maharashtra, specifically Kolhapur.

32. Paid Services:
Repairs and polishing are paid services. No warranty covers products modified, misused, or damaged by buyer negligence.

33. Binding Agreement:
A binding agreement is formed once the order is placed and accepted. Prices are final and include taxes and shipping.

34. Cancellation Policy:
Confirmed orders cannot be canceled. Unauthorized payment activities may result in order cancellation.

35. No Refund/Replacement/Cancellation:
Returns, replacements, and cancellations are not allowed. An unboxing video is required for claims involving missing, defective, or incorrect products.

For more information, contact:
Gopinath Anant Chipade Saraf and Sons
Nagala Park, Kolhapur
Rudra Jewels, 250 E Ward, D.C. Elegance, Near Khwajamiyar Petrol Pump, Chipade Chowk, Nagala Park, Kolhapur, Maharashtra, India, 416003
Phone: +91 9851009912, 9166309916
Email: chipadesarafandsons@gmail.com