Gopinath Anant Chipade Saraaf and Sons Nagala Park, Kolhapur, and Rudraa Jewels (referred to as “Chipade Saraaf”) are committed to providing reliable and timely delivery of our products. This Shipping Policy explains how we handle shipping, delivery, and related processes for orders placed on our website, www.chipadesarafandsons.com (the “Website”).
1. Shipping Coverage
We currently ship products within India. At this time, international shipping is not available.
2. Order Processing
- Orders are typically processed within 1-2 business days after payment confirmation.
- Processing times may vary during peak periods or promotional events.
- Custom or made-to-order items may require additional processing time. Estimated processing times for such items will be communicated during order placement.
3. Shipping Methods and Delivery Times
We offer the following shipping methods:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
Delivery times are estimates and may vary based on the destination, selected shipping method, and unforeseen carrier delays.
4. Shipping Charges
Shipping charges are based on the order’s weight, dimensions, and destination. Charges will be displayed at checkout.
- Standard Shipping: Free for orders above INR 5,000. A flat rate of INR 100 applies for orders below INR 5,000.
- Express Shipping: Charges vary based on the order weight and destination and will be calculated at checkout.
5. Tracking and Delivery
- A shipping confirmation email with a tracking number will be sent once your order has been shipped.
- You can monitor the shipment status through the carrier’s website.
- Incorrect Address: Please ensure your shipping address is correct and complete. We are not responsible for delays or non-delivery due to incorrect addresses.
- Lost or Damaged Packages: If your package is lost or arrives damaged, contact us immediately at chipadesarafandsons@gmail.com. We will work with the carrier to resolve the issue.
6. Delivery Requirements
- All deliveries must be signed upon receipt.
- If unavailable, the carrier may leave a notification for re-delivery or pickup.
- We do not ship to P.O. Box addresses. Please provide a physical delivery address.
- Deliveries to remote or rural areas may require additional time and incur extra charges. You will be notified of any additional charges at order placement.
7. Order Modifications and Cancellations
- Cancellations: Orders can be cancelled within 24 hours of placement. After this, orders cannot be cancelled as they will be in processing.
- Changes: For order changes, contact us immediately. We will try to accommodate changes but cannot guarantee modifications once processing begins.
8. Contact Us
If you have questions or concerns regarding this Shipping Policy, please contact us at:
Gopinath Anant Chipade Saraaf and Sons
Nagala Park, Kolhapur, Maharashtra, India. 416003
Mobile: +91 9851009912, 9166309016
Email: chipadesarafandsons@gmail.com
By placing an order on our Website, you acknowledge that you have read and understood this Shipping Policy.